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The Westland House has been closed by Alcore Senior after four years and $ 3 million in investments attempting to correct deficiencies identified by LARA. Alcore Senior bought the Westland House after their previous management failed the LARA audit:
Assisted living center in Westland announces sudden closure amid history of violations
The company announced at the end of July that all residents would have to vacate by Sept. 1
Assisted living center in Westland announces sudden closure amid history of violations
By Noelle Friel - August 7, 2025WESTLAND, Mich. – Management of an assisted living facility in Westland announced it would be closing its doors, giving residents just over a month to relocate.
The facility, which offers assistance through the Section 8 Housing Choice Voucher Program, was taken over by the company Alcore Senior four years ago.
The company shared the decision at the end of July, announcing that all residents would have to vacate by Sept. 1.
The company provided the following statement to Local 4:
“We took over The Westland House after it had already defaulted and was in serious decline. Despite investing over $3 million and doing everything we could to turn it around, the lasting effects of prior mismanagement, COVID, and rising care needs made recovery impossible.
We’ve worked closely with HUD on a responsible closure and are helping every resident transition safely to nearby communities. We’re grateful to the families, staff, and community who stood by us throughout this effort."
Reports from the Michigan Department of Licensing and Regulatory Affairs (LARA) reveal 25 separate investigations conducted regarding complaints made about the facility dating back to 2022.
A report from January 2025 revealed that expired medications were found in the staff’s medication carts, and shower logs were incomplete, making it impossible to determine whether residents were being showered consistently. Additionally, one resident was found to have an untreated open sore to the bone.
A report from August 2024 found that residents’ medications were being administered either too early or too late and were not administered according to the prescribing healthcare professional’s orders. The report again found that a resident’s wounds were not being consistently treated.
In a report from September 2023, two staff members reportedly stated that many of the residents’ call lights were “broken” and experienced delays in call light response times because they were not notified when the light was on. All of the reports can be accessed on LARA’s website.
Executive Vice President of Alcore, Senior Chris Schott, acknowledged the reports, stating that the company had obtained a “Home for the Aged” (HFA) exempt license and began outsourcing medical care through a third-party company, The Medical Team, to improve residents’ care.
Two former employees, Brielle Daniels and Brianne Brewer, claim they continued serving meals to residents until a week before the facility announced its decision to close.
Both reported seeing cases of residents being neglected.
“When we do trays, we go in their rooms, and we can call for somebody for help, and they’ll still be on the floor for like three hours,” Daniels said. “It could be a whole day if it turns out to be.”
“If their light is on, we can call on the walkie and say such and such needs assistance, the light will still be going off two hours later,” Brewer said.
Both said the decision to close didn’t come as a surprise.
“For them to give them 30 days, knowing some of these people don’t have families, they haven’t been in contact with for years, it’s just unfair for the residents,” Brewer said.
Schott said the company is working diligently with HUD to connect residents with other housing options and noted that 22 of the facility’s 30 residents have already found new housing.
He also said that once the facility closes, the company plans to work with the city of Westland to convert the property into more affordable housing.
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